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Ps4 Remote Play Pc Connection To The Server Timed Out



On Windows PC, when you get 'The connection to the server timed out' error at the PlayStation Network(PSN) sign-in like the following:

Right click 'PS4 Remote Play' Click 'Properties' Click 'Compatibility' (top right) Check the box reading 'Run this program in compatibility mode for: 'Select 'Windows 7' from the drop down menu. Click 'Apply' then 'OK' Open the Remote Play app and try signing in. It should hopefully work. After I did this I was able to sign in, but Remote Play ran very slowly.


This error is most likely IE related, to resolve it you can try these options to clear it
  • The system will enter remote play connection standby mode. I have a 'Network Settings' option but the only options are, settings and connection status list, internet connection, internet connection settings, internet connection test, media server connection. I updated my ps3 to the latest firmware and still no just plain 'network' option.
  • On Windows PC, when you get 'The connection to the server timed out' error at the PlayStation Network (PSN) sign-in like the following: This error is most likely IE related, to resolve it you can try these options to clear it. Clear IE data and reset it to default settings. On the PC, create another account and use it to try PS4 Remote Play.
  • Select your alt. Account (you are still doing this from your tv/monitor that is hooked up to your PS4, you don't need to touch your computer yet). Make sure that in your alt. Account settings you've set-up Remote Play in the System Settings of your PS4. And register it on the app on your PC.
  • Make sure that your console is set as your primary, you are using the same account as the main one on your console. Set all display settings on remote play on pc to the lowest as to test if its a network issue. Make sure when you setup it up the first time that you are within the same network as your ps4.

  • Clear IE data and reset it to default settings
  • On the PC, create another account and use it to try PS4 Remote Play
  • Delete the user profile that has the connection problem
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Another common error is 'Service Unavailable - Zero size object':
The cause of this error could be that PSN blocked the connection from your public IP for some reasons. When you see this error, you can try rebooting your broadband modem to get a different public IP address, or connecting to a different network provider(i.e. cellphone hotspot), then run PS4 Remote Play to try to sign in again.

Some PS4 users have reported to us that they need help in fixing Remote Play feature on their console that won’t connect to their PC. In case you did not know, you can actually play your favorite PS4 game on either a smartphone or computer even when you’re not in front of your console. All you have to do is to set up Remote Play on your phone or computer.

Why Does My Ps4 Keep Saying Connection To Server Timed Out

If you encounter connection issues or Remote Play errors during setup, or after using it for some time, this article should help.

Things you need for PS4 Remote Play

If you plan on playing away from your PS4, you can make use of its Remote Play feature. Below are the things that you should have to successfully do that:

  • Updated PS4 console.
  • Internet connected computer.
  • Good working PS4 DUALSHOCK wireless controller
  • USB cable to connect the controller to your computer. Or, a compatible wireless adapter to allow PS4 wireless connection.
  • PlayStation Network account.
  • At least 15Mbps download and upload internet connection speeds (for both the PC and PS4)

Causes why your PS4 Remote Play won’t connect

There are several possible reasons why PS4 Remote Play stops or won’t connect. Mostly, the issue is network setup related so it’s important that you make sure to check the status of your own local network ahead of time.

Ps4 Remote Play Pc Connection To The Server Timed Out

At other times, PS4 Remote Play may encounter connection issues or errors due to problems with the PlayStation Network itself.

For first time users, some may find out that they are unable to use PS4 Remote Play due to their computer’s security software.

Below are some of the common causes for PS4 Remote Play issues.

Internet connection is slow or intermittent.

In order to avoid having latency or lag when using Remote Play, you want to make sure that you have a fast broadband connection. Sony recommends that your PS4 has a minimum of 15Mbps. Anything slower than that can be problematic although I’ve personally been able to use Remote Play normally even though my PS4 speed test result shows that it’s only getting less than 6Mbps of upload speed.

Ps4 Remote Play Connection To Server Timed Out

For best results though, try to only use Remote Play when you have a fast enough connection.

PS4 software is outdated.

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Most PS4 games and features that uses online functionality usually won’t work when the console’s software is outdated. Make sure that you manually check for software updates if you encounter Remote Play errors.

NAT type is strict or restrictive.

Some users may encounter “A connection to the server could not be established” error due to NAT type issues on the PS4. You should strive to have NAT Type 1(open) on your console although NAT Type 2 (moderate) is also okay. If your PS4 has NAT type 3 (strict), you will not be able to play with others online, talk via voice chat, or run Remote Play on your computer.

Random console or computer OS bug.

Sometimes, electronic devices may develop flukes. Temporary bugs are usually fixed by simply rebooting the device so make sure to restart your PC and PS4.

Local network issue.

Issues with your local networking devices can cause Remote Play to cut off or not load. Make sure that your home network is fast enough and does not disconnect frequently. Intermittent connection issues can cause connection time outs, which can make Remote Play virtually unplayable.

Security software blocking the connection.

If you’re getting a 88010E0F error when setting up Remote Play for the first time, it’s more likely an antivirus or firewall issue. You can try to disable your antivirus or firewall temporarily to check if that’s the case.

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Make sure to turn your security software back on after testing.

Ps4 Remote Play Pc Server Timed Out

PlayStation Network is down.

Remote Play may not work if there’s an issue with its servers. You can check PlayStation Network status if you have trouble connecting with Remote Play.

What to do if PS4 Remote Play won’t connect

Ps4 Remote Play Pc Connection To The Server Timed Out Code

If you’re encountering an error with Remote Play, or if the feature suddenly stops working for no apparent reason, the following solutions should help.

  1. Check the PlayStation Network status.

    Before you troubleshoot your PC or PS4, make sure that you visit the PlayStation Network status page to see if there’s any issue from Sony’s side.

  2. Check your internet connection speed.

    Slow or intermittent connection speed can significantly impact how Remote Play works. Make sure to run a connection speed test on your PS4 first to see if it’s getting the minimum 15Mbps download and upload speeds.
    Your computer should also meet with the minimum speed requirements.
    To check for a possible intermittent connection issue, you’ll need to observe your network. Using your other devices (smartphones or computers), try to see if the connection keeps dropping for a few hours. If internet connection is unstable or constantly disconnecting, you’ll need to fix this issue first in order to reliably use Remote Play.

  3. Use wired connection.

    If you are using wireless or wifi connection with your PS4, it’s possible that there may be wifi signal interference that causes the connection to drop. Try using an ethernet connection from the router to your PS4 before attempting to use Remote Play again.
    If a wired connection is not possible, move the PS4 closer to the router so as to ensure that it gets a good wifi signal.

  4. Update your PS4 software.

    One of the simplest ways to keep bugs away is to ensure that your PS4 runs the most recent software. To manually check for software updates:
    -Go to your PS4 Home screen.
    -Go to the Settings Menu.
    -Select System Software Update.

  5. Restart Remote Play on your PC.

    If Remote Play still won’t connect, make sure that you restart it. On your computer, open the Task Manager (CTRL+ALT+DEL), select PS4 Remote Play under the Processes tab, then hit the End Task button at the lower right.

  6. Reboot the computer.

    If restarting the Remote Play application will not fix the error or connection issue, the next good thing that you can do is to restart your computer. This ensures that you address possible temporary bugs with your PC that might be interfering with Remote Play.

  7. Power cycle your local networking devices.

    While your PC is restarting, take the time to also refresh your network connection. To do that, you want to unplug your modem and/or router from the power outlet or strip for about 30 seconds.

  8. Disable your antivirus and/or firewall.

    For some, disabling their security software like antivirus or similar fixes Remote Play issues. If your computer’s firewall is active, you should consider turning off that too for testing purposes. Or, you can make an exception in your firewall settings to allow Remote Play to establish a connection. Use Google to know how to do this suggestion.

  9. Delete and reinstall Remote Play.

    If all the possible causes have been checked and not one of the solutions above has helped so far, consider deleting and reinstalling Remote Play.

Suggested readings:

Why Does Ps4 Remote Play Keep Disconnecting

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